Returns & Exchange Policy
We want you to be 100% satisfied with your purchase. Read our straightforward 7-day return policy and local warranty terms.
7-Day Unopened Item Return
If you change your mind, you can return any unopened item in its original packaging within 7 days of delivery for a full refund or store credit.
Defective or Damaged Products
If your item arrives damaged or develops a hardware fault covered under official manufacturer warranty, please contact us immediately or chat with us on WhatsApp to log a return ticket.
How to Log a Return
- Email your order number and photo of the issue to info@electrohub.co.za or message our support WhatsApp: +27637859606.
- Our support team will generate a courier collection label for your package.
- Once inspected at our Johannesburg warehouse, your replacement or refund will be processed within 2-3 business days.